Get in Touch
We would love to hear from you. Reach out to start a conversation about your financial goals.
Contact Information
Whether you have questions about our services, want to schedule a consultation, or simply want to learn more about how we work, we are here to help.
Office Address
47 Pemberton House
Victoria Street
London SW1E 5NE
United Kingdom
Office Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM (by appointment)
Sunday: Closed
About Our Office
Our consultancy is based in central London, offering a convenient location for in-person meetings. The office is designed to provide a comfortable, confidential environment for discussing your financial matters.
We maintain a professional yet welcoming atmosphere because we understand that talking about money can feel uncomfortable. Our meeting rooms are private, and we ensure every conversation remains completely confidential.
For clients who prefer remote consultations, we offer video meetings with the same level of attention and professionalism as in-person sessions. Many of our clients across the UK and abroad work with us entirely online.
Getting Here
Our office is located near Victoria Station, making it easily accessible by tube (Victoria, Circle, and District lines), bus, and National Rail. If driving, several car parks are available within walking distance, including the nearby Cardinal Place car park.
The building has step-free access and a lift to all floors. Please let us know in advance if you have any accessibility requirements so we can ensure your visit is comfortable.
Company Information
shrouded-frost is a trading name of Pemberton Financial Consultancy Ltd, a company registered in England and Wales.
Company Registration
Company Number: 09847621
VAT Registration
VAT Number: GB 284 7391 02
Registered Office
47 Pemberton House, Victoria Street, London SW1E 5NE
We are not authorised by the Financial Conduct Authority to provide regulated financial advice. Our services focus on financial education, planning, and coaching. For regulated investment advice, we can refer you to authorised partners.
What to Expect
Here is what happens when you reach out to us.
Initial Response
We aim to respond to all enquiries within one working day. You will hear back from a member of our team, not an automated system.
Brief Discovery Call
We will schedule a 15-20 minute call to understand your situation and goals. This helps us recommend the most appropriate service.
Service Recommendation
Based on our conversation, we will suggest specific services that match your needs. There is no pressure to commit immediately.
Scheduling
Once you decide to proceed, we will book your first session at a time that works for you, whether in person or online.
Frequently Asked Questions
We respond to most enquiries within one working day. During particularly busy periods, it may take slightly longer, but you will always hear from us within 48 hours.
The initial discovery call is completely free with no obligation. This short conversation helps both of us determine whether working together makes sense before any commitment.
Absolutely. We work with clients throughout the United Kingdom and internationally via video call. Our remote consultations are just as thorough as in-person meetings, and many clients prefer the convenience of meeting from home or office.
For the initial conversation, you do not need anything specific. Just a general sense of what you hope to achieve is helpful. We will guide you through what documentation is needed once we agree on a service.
Yes, completely. All client information is treated with strict confidentiality. We never share your personal or financial details with third parties without your explicit consent, except where required by law.
We work with both individuals and couples. For couples, we find that joint sessions often lead to better outcomes because financial planning works best when both partners are aligned on goals and approach.
Start Your Journey Today
Taking the first step is often the hardest part. Reach out by email and let's begin a conversation about your financial future.
Email Us Now